Privacy Policy
Denture Warranty Plus respects your privacy and is committed to protecting your personal data. This Privacy Policy serves as our legal foundation for all communications, detailing how your information is collected, used, safeguarded, and our strict policies against selling leads when you interact with our website and services.
1. How Information is Collected
We collect personal information that you voluntarily submit through our website forms, via email, or during phone interactions. Information collected includes:
Contact Information: Name, home address, phone number, and email address.
Project Details: Specific interests, service requests, and your preferred timeline for a consultation.
Communication Records: Any information you provide when you contact our support team or respond to our SMS notifications.
Technical Data: IP address, browser type, pages visited, and referral data collected when you browse our site.
2. How Information is Used
We use your collected information strictly for internal business operations and communications to provide a high-quality customer experience. Specifically, we use your data to:
Respond to inquiries and provide project estimates.
Schedule phone or on-site consultations.
Deliver project updates and service-related communications via phone, email, or SMS.
Process payments for services rendered.
Analyze anonymous, aggregated data to improve website performance and customer experience.
Note: Mobile opt-in data is used exclusively for service-related communications and is never used for marketing.
3. Data Protection Commitment & Subcontractors
WE DO NOT SELL YOUR DATA OR LEADS. We clearly state that we do not share or sell leads' information with others. We do not sell, trade, or transfer your personally identifiable information or customer opt-in data to outside organizations for marketing or promotional purposes. Your information is never sold or exchanged.
WORKING WITH SERVICE PROVIDERS:
To provide our services, we utilize trusted platforms. These providers only process data to assist us in operating our website, conducting our business, processing payments, or servicing you, and are bound by strict confidentiality. These providers include:
Payment processors (Stripe, PayPal, and Intuit) – solely for processing your payments.
Email service platforms – solely for sending communications you requested.
Website hosting services – solely for hosting our website and its content.
SMS message aggregators and providers – solely for delivering text messages you requested.
HighLevel CRM – for our internal client relationship management.
AI technology providers – to power our AI-enabled features and services.
Cloud storage providers – for secure storage of data processed by our systems.
We will only release information if legally mandated to comply with the law or to protect our business operations and customer safety.
4. SMS Opt-In Details (A2P 10DLC Compliance)
By submitting your phone number, you consent to receive SMS text messages from Denture Warranty Plus regarding:
Appointment scheduling
Estimate follow-ups
Project updates
Service notifications
SMS Opt-In Details: Customers opt-in to receive SMS by entering their phone number into a dedicated contact form on our website. On the form, there is a separate, unchecked checkbox that explicitly states: "I agree to receive SMS communications from Denture Warranty Plus." This consent is strictly voluntary and not a condition of purchase. Additionally, customers may opt-in verbally during phone consultations, after which we send a one-time manual confirmation text to verify consent.
Message Frequency & Rates: Message frequency may vary based on your project status. Message and data rates may apply.
How to Opt-Out: You can opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
Mobile Information Sharing Statement: No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Email & Promotional Communications
If you provide your email address, we may send updates, promotions, and service-related information. You may opt out of marketing emails at any time by contacting us directly at [email protected].
6. Cookies and Tracking Information
Our website uses essential, analytical, and marketing cookies to provide a secure environment, analyze visitor behavior for service improvements, enhance user experience, and deliver relevant advertisements. Cookies do not store personally identifiable information. You can manage or withdraw your tracking consent at any time through your browser settings or our on-site cookie banner.
7. Data Security Practices
We employ comprehensive data security practices to protect your personal data. We use reasonable administrative, technical, and physical safeguards—including secure cloud storage and confidential service agreements—to protect your information against unauthorized access, alteration, or destruction. However, please note that no system or transmission over the internet can guarantee 100% complete security.
8. External Links & Children's Privacy
External Links: Our website may contain links to outside websites. We are not responsible for their privacy practices or content.
Children’s Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. User Rights & Updating Your Information
You have the right to access, correct, or request the deletion of your personal information. You also have the right to opt-out of marketing communications and receive our services without discrimination. To access, update, or request deletion of your information, please contact us at:
10. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted directly on this page.
11. Contact Information
If you have any questions regarding this Privacy Policy or your data, please contact us:
Denture Warranty Plus
+13469329983
Coverage Term & Plan Details
This page outlines general coverage terms, conditions, limitations, procedures and policies applicable to all warranty and service plans offered. Specific benefits may vary by plan level and enrolled appliance.
Coverage Eligibility
Coverage applies only to enrolled appliances and enrolled members. Coverage is non-transferable and subject to verification at the time of service.
Term & Renewal
All coverage plans are offered on a twelve (12) month term and renew annually unless canceled in accordance with the plan’s cancellation provisions.
Cancellation
All coverage plans are offered on a twelve (12) month term. Coverage may be canceled at the end of the twelve (12) month coverage term by submitting a cancellation request through the Company’s designated cancellation method at least thirty (30) days prior to the plan’s expiration date. Enrollment fees and fees already paid are non-refundable. Coverage remains active through the end of the applicable coverage term. Failure to submit a cancellation request within the required notice period will result in automatic renewal for the subsequent coverage term.
Accepted Cancellation Method
All cancellation requests must be submitted in writing through the Company’s website contact form. Cancellation requests are effective upon receipt and confirmation by the Company.
Covered Services
Covered services vary by plan level and may include, but are not limited to:
Repairs and maintenance of enrolled appliances
Relines and adjustments, as applicable by plan
Replacement benefits, where applicable
Specific coverage details are outlined under each plan description.
Replacement Benefits
Replacement benefits, if included, are subject to plan-specific eligibility requirements, limitations and coverage year restrictions. Replacement coverage applies only when an enrolled appliance is determined to be irreparable.
Limitations & Exclusions
Coverage is subject to all applicable plan terms, conditions, limitations, exclusions and procedures. Certain components, materials, conditions or types of damage may be excluded from coverage. Coverage applies only to enrolled appliances.
Procedures & Claims
All service requests must follow established plan procedures. Required documentation, appliance return and eligibility verification may be required prior to approval of any covered service. Failure to follow required procedures may result in denial or delay of coverage.
Policy Updates
Plan terms, conditions, procedures and policies may be updated from time to time. The most current version will always be posted on this page and will govern all coverage.
Denture Warranty Plus
Phone: +1 346 932 9983
Email: [email protected]